About ITC Junior Professional Officer
- Category and Level; Junior Professional Officer, P-2
- Duty station: Geneva, Switzerland
- Duration of Assignment: One (1) year with possible extension
- Deadline for Application: 01 August 2025
The International Trade Centre (ITC) assists developing and transition countries to take advantage of expanding trade and investment opportunities. The Division of Enterprise Competitiveness And institutions (DECI) works from an innovative and inclusive market-driven approach to enhance the competitiveness of MSMEs from developing countries and to connect them to international value chains and markets supported by strong business support organisations and institutional ecosystems. DECI contributes to enhancing exporters’ competitiveness and strengthening institutions.
The Sector and Enterprise Competitiveness (SEC) Section helps developing country MSMEs address the challenges around sustainable value-chain development, catalysing sector-wide transformation, and improving market linkages – including using new digital channels.
Within the SEC a particular focus is given to digital tools and communication channels to make a tangible difference in the world of small businesses by harnessing technology to overcome development challenges and boost trade. The Digital, Markets and Connectivity team is engaged in major projects across ASEAN, Africa and Central America championing ITC’s novel integrative approach tailored to different countries and contexts. From revolutionizing the agricultural sector to invigorating orange tourism, the JPO will be actively engaged in activities poised to drive positive change in the digital landscape.
ITC Junior Professional Officer Duties And Responsibilities
Under the overall guidance of the Head, Digital Markets and Connectivity, and the direct supervision of the Adviser e-commerce, the ITC Junior Professional Officer will:
- Research the challenges and opportunities for MSMEs to make useful usage of technology to develop their business in local and international markets. Conduct research on emerging digital trends, solutions and best practices for businesses to connect to buyers.
- Support the integration of these solutions into projects, staying at the forefront of digital innovation by tracking the use of related technologies (such as AI) and services (such as innovative social media and ecommerce platforms) and developing a special expertise in one or more of these domains.
- Manage relationships with partners in the provision of digital services and related fields from marketplaces to payments and logistics fostering collaboration and synergies.
- Research and adapt training materials to the specific communities and countries which will be addressed by the ITC corporate strategy for digital trade.
- Participate in the design and execution of digital trade activities, ensuring alignment with project objectives. Effectively manage project timelines, budgets, and deliverables to drive successful
outcomes.
- Coordinate activities in the field with partners from other international organisations – in particular those with related activities in digital.
- Participate in the development of communication strategies to raise awareness and promote the objectives of ITC’s strategic focus on digital trade. Create compelling content to showcase project achievements and inspire stakeholders to engage in digital transformation efforts.
- Liaise with colleagues in ITC – in areas covering related policy advisory, institutional capabilities and tech sector development – to ensure a coherent approach for ITC to deploy digital transformation and the opportunities of digital trade
- Perform any other related duties as required.
ITC Junior Professional Officer Required Qualifications
Education
ITC Junior Professional Officer must have an advanced university degree in business administration, economics, international trade, digital communications with a business focus, or a related field.
Note: ITC Junior Professional Officer must possess a first level university degree with a relevant combination of academic qualifications and professional experience may be accepted in lieu of the advanced university degree.
Experience
A minimum of two years of experience in international trade, e-commerce or digital connectivity.
Experience of working with businesses or business support institutions in developing countries would be
desirable.
Languages
Advanced knowledge (Fluency) of English and Korean is required.Knowledge of another official United Nations language is an advantage.
ITC Junior Professional Officer Critical Job-specific Competencies
PROFESSIONALISM:
- Knowledge of project management methodologies, tools and techniques;
- Knowledge of small business development; Knowledge of e-commerce, digital marketing or digitalisation of small businesses desirable;
- Knowledge and understanding of theories, concepts and approaches relevant to global value chains. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases.
- Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
- Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work
CLIENT ORIENTATION: the ITC Junior Professional Officer considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
TEAMWORK: the ITC Junior Professional Officer works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint
responsibility for team shortcomings.
PLANNING AND ORGANIZING: the ITC Junior Professional Officer develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and
resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
GENERAL REQUIREMENTS FOR THE ITC Junior Professional Officer
1. Korean citizenship
2. Fluency in Korean and English
3. Completion of university with a Master’s degree or equivalent. A first level university degree (Bachelor’s
degree) with an additional two years of work experience may be accepted in lieu of the advanced
university degree.
4. Certificate of English proficiency test: Applicants should score a minimum of (i) TOEFL iBT 100 or (ii)
TEPS 430 or (iii) IELTS 7 or (iv) TOEIC 900
Note: TOEFL ‘Home Edition’ score is accepted while ‘MyBest Scores’ are not accepted; IELTS General
Training and Academic test are both accepted; Test scores are valid for 2 years after the test date
5. Not older than 32 years of age as of 31st December 2025 (born after 1st January 1993). The maximum
age limit for those who served in the military will be extended accordingly:
one year will be extended for those who served for less than one year; two years will be extended for
those who served for more than one year and less than two years; three years will be extended for
those who served for two years or more.
6. Male applicants shall have completed the Korean military service or be exempted from it. Those who
will be discharged from military service in the year of the application may also apply.
7. Applicants can apply for a maximum of two ITC Junior Professional Officer positions sponsored by the Ministry of Foreign Affairs of the Republic of Korea during the year of application.
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